Can you deliver to Switzerland?

📦 Unfortunately, we are unable to ship directly to Switzerland. 🇨🇭 Order via MeinEinkauf.ch For our Swiss customers, we recommend the MeinEinkauf.ch service. This allows you to order...

How long does delivery take?

🚚 Delivery times vary depending on the product. The exact delivery time depends on various factors and is displayed in several places: ✅ On the product details page – you will find the...

Who will deliver my order?

🚚 The delivery provider depends on the type, volume and weight of the product. 📦 Parcel goods Parcels are delivered via DHL or DPD . You can usually select your preferred delivery...

To which countries can we ship?

🌍 We currently offer delivery to the following countries: 🇩🇪 Germany 🇦🇹 Austria 🇫🇷 France 🇮🇹 Italy 🇳🇱 Netherlands 🇧🇪 Belgium 🇮🇪 Ireland 🇱🇺 Luxembourg 🇩🇰...

What are the delivery charges?

📦 Delivery charges vary depending on the item. The exact delivery charges depend, amongst other things, on: 📏 The product’s volume and weight 🏭 Manufacturer & supplier 🚚 Delivery...

Has my order been dispatched yet?

As soon as your order has been dispatched, we will send you a dispatch confirmation by email . This will also include the tracking number, which you can use to check the current status of your...

Why was my order returned?

If your order has been returned to us by our delivery partner, this may be for the following reasons: 🚫 Possible causes: The delivery address was incomplete or incorrect . The delivery...