Ordering & Purchasing
Information about the ordering process, how to use the shop, and ordering options
How can I place an order in the JB Brandl online shop?
You can easily order the products you want online – either as a guest without registering or as a customer with an account. Here’s how to place an order: Select products: Add the...
Can I also collect my order in Augsburg?
If you would prefer to collect your order in person, you can select the “Collect in store” delivery option during the ordering process. How collection works: Place your order: Select the...
Is it possible to shop locally?
Would you like to view or purchase our products in person? Come and visit us in Augsburg for a personal consultation! 📍 Address: JB Brandl GmbH & Co. KG Affinger Str. 6 86167...
I can't place an order via the shop. What should I do?
If you’re having trouble placing an order via our online shop, we’d be happy to help! 📧 Manual order via email Please send us an email to service@a-e24.de with the following details:...
Can public authorities place orders on account?
✅ Yes, that’s possible! Government agencies and public institutions can conveniently order from us on account . 📧 How to place an order: Send us your order by email to...
Can I register as a retailer or reseller in the shop?
✅ Yes, dealers and garages can register with us and benefit from special terms! Here’s how registration works: Create a customer account ➡️ Register here: Create a customer account...
What are the opening hours?
🛒 Our online shop is open 24/7! You can place orders online at any time. 🏢 In-store shopping & collection of ordered goods: 📍 Address: JB Brandl GmbH & Co. KG, Affinger Str. 6,...
How can I track my order?
Once your order has been dispatched, we will send you a dispatch confirmation by email . This will include a tracking number , which you can use to check the current status of your delivery at...
How does collection via our collection point work?
You can conveniently collect many items from our collection point, located right outside our premises in Augsburg. The big advantage is that you have the flexibility to collect your order even...